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	<title>Comments on: Economy Class and what went wrong with Customer Service?</title>
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	<link>http://saganowski.wordpress.com/2007/06/03/customer-service-of-economy-class/</link>
	<description>Blog of Maciek Saganowski. Stuff on web, UX, economy, product and future.</description>
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		<title>By: saganowski</title>
		<link>http://saganowski.wordpress.com/2007/06/03/customer-service-of-economy-class/#comment-14</link>
		<dc:creator>saganowski</dc:creator>
		<pubDate>Thu, 26 Jul 2007 05:52:39 +0000</pubDate>
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		<description>&quot;Don’t you think that they are aware of this inconsistency in customer service and that they are investing big $$$ to rectify?&quot;

I hope they are!</description>
		<content:encoded><![CDATA[<p>&#8220;Don’t you think that they are aware of this inconsistency in customer service and that they are investing big $$$ to rectify?&#8221;</p>
<p>I hope they are!</p>
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		<title>By: Mel</title>
		<link>http://saganowski.wordpress.com/2007/06/03/customer-service-of-economy-class/#comment-13</link>
		<dc:creator>Mel</dc:creator>
		<pubDate>Wed, 25 Jul 2007 23:57:33 +0000</pubDate>
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		<description>Hi Mate,
check out http://www.qantas.com.au/info/about/company/A380
Economy class has a self service bar in the new aircraft, with refreshments and snacks whenever you want.

Also:
http://www.smh.com.au/news/news/qantas-launches-new-passenger-class/2007/07/24/1185043075260.html

M.</description>
		<content:encoded><![CDATA[<p>Hi Mate,<br />
check out <a href="http://www.qantas.com.au/info/about/company/A380" rel="nofollow">http://www.qantas.com.au/info/about/company/A380</a><br />
Economy class has a self service bar in the new aircraft, with refreshments and snacks whenever you want.</p>
<p>Also:<br />
<a href="http://www.smh.com.au/news/news/qantas-launches-new-passenger-class/2007/07/24/1185043075260.html" rel="nofollow">http://www.smh.com.au/news/news/qantas-launches-new-passenger-class/2007/07/24/1185043075260.html</a></p>
<p>M.</p>
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		<title>By: Anonymous</title>
		<link>http://saganowski.wordpress.com/2007/06/03/customer-service-of-economy-class/#comment-12</link>
		<dc:creator>Anonymous</dc:creator>
		<pubDate>Wed, 25 Jul 2007 23:49:41 +0000</pubDate>
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		<description>Don&#039;t you think that they are aware of this inconsistency in customer service and that they are investing big $$$ to rectify?</description>
		<content:encoded><![CDATA[<p>Don&#8217;t you think that they are aware of this inconsistency in customer service and that they are investing big $$$ to rectify?</p>
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